ERP Problems Put Brakes On Volkswagen Parts Shipments - Computerworld
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Topic: SAP Tutorial
Short Desciption:... having trouble with modified version of SAP R/3 By ... Buyers Guide More services... Another painful ERP ... Germany, were heavily customized without SAPs involvement before Volkswagen turned on the system in ...
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Computerworld
ERP Problems Put Brakes On Volkswagen
Parts Shipments
German warehouse having trouble with modified version of SAP R/3
By
JANUARY 03, 2000
Content Type:
Source:
CRAIG STEDMAN
Story
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Another painful ERP
installation has surfaced,
this time in Germany.
Volkswagen AG is having
trouble delivering spare
parts to some car dealers
there after turning on SAP
AGs R/3 software in its
central parts warehouse.
An SAP spokesman in
Germany confirmed that
the enterprise resource
planning (ERP) vendor has
assigned 13 employees to
help Volkswagen fix the
problems, which are
forcing some owners of
VW and Audi cars to wait
up to several weeks for
needed repairs.
But the spokesman added that the R/3 applications being used at the parts warehouse in
Kassel, Germany, were heavily customized without SAPs involvement before
Volkswagen turned on the system in September.
Officials at Volkswagen corporate headquarters in Wolfsburg, Germany, werent available
to comment on the problems at press time.
Dave Caruso, an analyst at AMR Research Inc. in Boston, said many users end up
customizing ERP software to fit their business needs.
But often, thats "asking for trouble," he said. "These systems are so complex that what
seems like a benign change has a good possibility of upsetting things downstream."
Delayed Shipments
Computerworld
ERP Problems Put Brakes On Volkswagen
Parts Shipments
German warehouse having trouble with modified version of SAP R/3
By
JANUARY 03, 2000
Content Type:
Source:
CRAIG STEDMAN
Story
Ano ...

